What products are eligible for a return or exchange?
All unopened edible products can be returned for a full refund within 14 days from the date of purchase with the original receipt at the INDIACO store it was bought from.
What if I want to return a non-food item or a utensil I purchased?
Utensils & non-food items that are brought back in their original condition and packaging can be returned against a store credit within 48 hours from the date of purchase with the original purchase receipt only. Some exceptions may apply.
What if an edible product I bought is damaged or contaminated?
Any edible product that may be damaged or contaminated with proof of purchase can be returned for a full refund or exchanged within 48 hours from the date of purchase or the product expiration date whichever is earlier. Some exceptions may apply.
Which items cannot be returned or exchanged?
Vegetables, fruits, frozen foods, tobacco, utensils, dairy products, non-food items, religious items, sports items, opened items/ not in original packing & any other merchandise that has surpassed its expiry or is less than 3 days away from its expiration date cannot be returned or exchanged.
* INDIACO reserves the right to decline, limit or warn any returns or exchanges subjected to their condition and time duration regardless of whether the customer has the receipt. All customers are encouraged to retain their purchase receipts. We reserve the right to change the policy terms mentioned here without giving any prior notice.
We encourage shoppers to avoid food spoilage and wastage by buying fresh when needed.
Buy Fresh, Eat Fresh and Live a Healthy Life!
Thank you for shopping with us!